Complaint Department, am I?

I have been getting inquiries and complaints from people who shop from stores other than mine. Their complaints are almost always "unfulfilled orders". I have been patient with them telling them that no, www.shopdrops.com is not in anyway, affiliated with the store/s they placed their orders with. I am a Yahoo store and I guess shoppers somehow come across my contact form and they decide that I have connection to other stores, especially the ones they placed orders with.

These shoppers should always keep a copy of their confirmed order so that they know where to go for inquiries and order tracking when the need arises.

At any rate, I have opened an unofficial complaint department at the link below. I will try to help anyone recover or expedite their unfulfilled orders. Note the highlight on the words "I will try". There are no guarantees but at least, you have an alternate recourse. I will help - I must as well, since I am getting all these unsolicited requests for help.

http://shopcitytalk.conforums3.com/index.cgi?board=Shopper&action=display&num=1140969721